Design staff lounges and break rooms to be safe spaces that support retreat and rejuvenation. Staff should feel empowered to own these spaces and remove themselves from the stresses of work and life. Provide staff the opportunity to get nourishment for energy to get through the day.
Dr. Carol A. King
In a recent study, nurses opted for quick bio breaks nearby their work station instead of taking more restorative breaks.**
*King, C. “What is Hospitality?” International Journal of Hospitality Management 14, no. 3–4 (1995): 219-234. Accessed September 22, 2023.
**Lorusso, L., Ossmann, M., Orozco, T., Lawson, L. On the Restorative Break: Understanding the Role of Break Room Design on Nurse Engagement and Satisfaction. Workplace Health & Safety. 2023; Online ahead of print. doi:10.1177/21650799231157087
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Read on to learn how you can develop intentional staff lounges with hospitality in your facility.
Locate staff lounges near patient care areas.
Create safe spaces for staff to come together and speak openly.
Add a variety of spaces within the lounge where staff can find moments of respite or restoration.
Give staff spaces to eat and talk as a community or relax during alone time.
Vary seating options to signal community or privacy.
Have ample power convenient and available for staff.
Design for inclusion and access with column base tables for wheelchair seating.
Create spaces that encourage human interaction and relationship building.
Allow staff to socialize and collaborate with multiple styles of seating and tables.
Traditionally, shared learning of different cultures was a key to the hospitality experience. Design for sharing a meal or beverage.
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